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2909 Huntsville Rd
Florence, AL 35630
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Freequently Asked Questions

How often should I service my HVAC system?
To keep your HVAC system running in tip-top shape, we recommend a maintenance appointment twice a year (once for heat, once for air conditioning). This way, our technicians can check your filters, coils, wiring, housing, motor, and more to make sure you’re getting the most out of your system.
Why is my AC system freezing up?
There are an abundance of possibilities that can cause your HVAC system to freeze up; almost all of them usually need to be corrected by a professional technician. Determining the air filter is clean or replaced and making sure the airflow is not restricted are about the only tasks a homeowner should safely identify or handle themselves.
Low refrigerant: In some cases, freezing up is initiated by a leak in the refrigerant lines. Weak solder joints, friction from piping rubbing or vibrating against an object, leaking valves or loose fittings can cause leaks. The length of time your system has been installed and the nature and location of the leak are the determining factors on whether to have the system repaired or replaced.

Dirty evaporator coil: Over time, the evaporator coil will become dirty. On these occasions, the results are similar to those of having a dirty filter. Gradually you will lose airflow, slowly enough that you probably would not realize it until it freezes up or is not cooling adequately. You will need to contact your local Service Experts sales and service center to remedy the problem.

Defective blower motor or relay: A blower motor running at an improper speed or not running at all can cause freezing. It can also be sporadic, starting at full speed and slowing down after it heats up. Or a relay could cause it to start one time and not the next. In either case, you will need to contact your local Service Experts sales and service center to correct the problem.

Should you discover that your system was freezing due to a dirty air filter, after replacing or cleaning the filter, you can hasten the thawing process by turning the system off and then turning on only the fan. If you have a heat pump system, you can try turning the system to heating mode until the ice has melted. After the ice has melted, switch the system settings back to normal.

What size HVAC system should I have?
Contrary to popular belief there, is no rule of thumb for sizing a system to a home. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to insure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.
What can I do to lower my energy bills?
  • Install a programmable thermostat so you don’t waste air conditioning or heat while you’re not at home.
  • Switch your incandescent light bulbs to more energy-efficient light bulbs like compact fluorescents (CFLs) or LEDs.
  • Install ceiling fans and, when you can, use them instead of your air conditioning to cool you down.
  • Unplug any appliance that you’re not using. While it may not be turned on, it will still use power from your electrical outlet.
  • Make sure your windows and doors are sealed properly so that they don’t let air in and make your HVAC system work harder.
What are the advantages of a programmable thermostat?
Different programmable thermostats offer many different features. However, because they are electronic, they are all more accurate and efficient than thermostats that contain mercury. With programmable thermostats you can control the temperature in your home at different times of day without ever touching your thermostat. Because everything is automatic, you will never forget to change the setting on your own.
What payment options do you offer?

We offer financing and provide a monthly investment plan so you can feel certain when investing in a heating and cooling system that matches your needs. And with the Residential KwikComfort Financing Program, we are facilitating home comfort as a service we provide to take the hassle out of managing and maintaining your home’s heating and cooling equipment. You can enjoy a new high-efficiency system for one low monthly payment!